FAQs

Orders placed on o-bakkashoes.com are usually processed and dispatched within 1–2 business days.
During sale periods or high-volume days, processing may take an additional 1 day.

Once your order is shipped, you will receive a confirmation message with a tracking number.

• We ship all orders through trusted delivery partners such as:
• Delhivery
• Bluedart
• Ekart
• Xpressbees

Your footwear is packed securely in its original shoe box, covered with protective packaging to ensure safe and damage-free delivery.

Delivery time depends on your location:

• Metro cities: 2–4 business days
• Major cities: 3–6 business days
• Remote or interior areas: 5–9 business days

You can track your order anytime using the tracking link provided after shipment.

Your shipment may be delayed due to:

• High courier load or festive season
• Incorrect or incomplete address
• Phone number not reachable
• Weather issues or operational delays from the courier
• Remote location delivery delays

If your order is delayed beyond the expected time, contact us and we will coordinate with the courier to resolve the issue.

📞 Customer Support: : +91 812 836 0594

📧 Email: support@o-bakkashoes.com

• Refund processing fee of ₹100 will be deducted only if you request a refund.
• Refunds are credited to your original payment method within 5-10 business days after approval.
• Refunds are only applicable for unused, unworn, and undamaged products in their original packaging.